Increasing Workforce Planning efficiency by 90% Liberty Logistics' online engagement with users was falling short, leading to an upsurge in phone calls and an alarming churn rate on the website. My responsibility was to pinpoint the underlying issues, propose an efficient solution, and measure its success. |
Increasing conversion rate by 15% Liberty Logistics' online engagement with users was falling short, leading to an upsurge in phone calls and an alarming churn rate on the website. My responsibility was to pinpoint the underlying issues, propose an efficient solution, and measure its success. |